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People are both the most important and the least predictable component in any change programme. Resistance to change is a natural human reaction, so dealing with resistance will be among the most significant challenges. In this course, we learn to identify the specific reasons for resistance in order to garner acceptance and support.
This course is designed for all employees, contractors and other workers in an organisation. The concepts and skills are designed to help expand your knowledge, skills and confidence to better perform your role and achieve your workplace goals.
This course is from the ready2work range, which delivers invaluable learning in essential skills, personal qualities and values that will help you to thrive in your workplace. Topics covered in this course include: change and culture; observable behaviours; the coping cycle; organisational responses to change; managing change; democracy and collaboration; direction, participation and intervention; coercion; perceptions of the change program.
